14. Appendix - Walker Tienkung Product Acceptable Use Policy (AUP)

1. Preamble

This Acceptable Use Policy (hereinafter referred to as "AUP") is designed to regulate the use of Walker Tienkung humanoid robot series products (hereinafter referred to as "Walker Tienkung robots"), clarify the research purposes and commercialization conditions, prevent abuse and misuse, and define the responsibilities and obligations of users and deployers during use and development. This policy is formulated in accordance with relevant laws, regulations, and industry standards, which must be strictly observed by all parties.

2. Definitions

User: An individual, research institution, or other organization that purchases, leases, or uses Walker Tienkung robot products.

Deployer: An individual or organization that installs, configures, and puts Walker Tienkung robots into operation in specific scenarios. The deployer may be the same entity as the user or a different entity.

Secondary Development: Activities conducted by users or deployers to modify, extend, or customize the functions and programs of robots based on tools, interfaces, and other resources provided by the company, including using proprietary data to train models to improve robot performance.

3. Scope of Application

This policy applies to all users and deployers using Walker Tienkung robot products, regardless of where the usage scenario is located.

4. User Obligations and Use Responsibilities

(1) Research and Commercialization Limitations

1. Users commit that the initial purpose of robot use is for research purposes only, including academic research, technology development experiments, and scientific research project testing. Without legal and compliant secondary development and meeting requirements applicable to the corresponding scenario, robots are strictly prohibited from direct use in any commercial activities, such as product promotion, commercial service provision, industrial production, etc.

2. If users wish to use robots for commercial purposes, they must do so through secondary development. Secondary development must comply with this policy and relevant laws and regulations. Users should proactively register with the company before conducting secondary development.

3. If users participate in scientific research projects involving multiple parties, they must ensure that the overall project complies with the usage scope defined in this policy and supervise the robot usage behavior of collaborators.

(2) Safety Use Obligations

1. Before using robots, users should carefully read and understand user manuals, operation guides, and related safety instructions, and become familiar with the robot's functions and potential risks. Start, operate, and shut down robots according to correct operation procedures, avoiding accidents such as physical collisions, personal injury, and property damage caused by misoperation. For example, when starting robots, users must ensure stable standing positions with no obstacles nearby. During operation, users must not arbitrarily change robot operation parameters unless under professional guidance.

2. To prevent robots from causing harm to surrounding people and the environment during operation, users should use robots in appropriate locations, ensuring sufficient space free of obstacles or hazardous items that might hinder the robot's movement, and establish necessary warning signs to remind irrelevant personnel to maintain safe distances. When using indoors, users must ensure spacious indoor areas to prevent robot collisions with obstacles during movement or actions. When using outdoors, users should select flat, solid ground away from water bodies, traffic roads, and densely populated areas.

3. Users should regularly inspect and maintain robots, including but not limited to battery charge detection, mechanical component wear inspection, software system updates, etc., to ensure robots operate in good condition. If robots are found to have faults or safety hazards, users must immediately stop use and contact the company's customer service for handling without attempting self-repairs, which could cause more serious problems. Users should update robot software systems on time according to company instructions to obtain latest features and security patches.

(3) Data Use and Protection

1. Regardless of whether the company collects data, the company retains ownership of data generated during robot use (excluding proprietary data). Without written authorization from the company, users only have rights to use this data within the scope permitted by this policy and cannot disclose, sell, or share it with third parties without authorization.

2. Unless otherwise agreed, proprietary data collected by users based on their own research needs remain the property of the users. However, users must ensure that the collection and use of proprietary data comply with relevant laws, regulations, and data security requirements.

3. For data involving user privacy, deployers must strictly comply with relevant privacy protection laws and regulations, adopt encryption, access control, and other measures to ensure data security and prevent privacy leaks. For example, proprietary data such as user biometric data (such as voiceprints, facial recognition, gait, etc.) should be encrypted for storage, and strict access permissions should be set to ensure only authorized personnel can access this data.

(4) Secondary Development Responsibilities

1. If users conduct secondary development, they must ensure the development activities comply with local laws and regulations and this policy. During development, users must not maliciously tamper with the robot's safety protection mechanisms or functionality limitations, and must not develop functions for illegal purposes, such as infringing on others' privacy or conducting malicious attacks.

2. Users should register their secondary development with the company before conducting it, providing necessary information about development plans, purposes, expected outcomes, and data usage situations. Registration materials should include but are not limited to development team member information, tools and technologies used in development, development timeline, data sources, and usage scope descriptions. For secondary development activities without prior registration, the company has the right to take measures to prevent them, including but not limited to restricting robot use, requiring users to stop development and restore robots to their original state, etc.

3. If secondary-developed robots need to be used for commercial purposes, users must complete relevant compliance approvals and certification processes independently to ensure compliance with commercial standards. All risks and responsibilities resulting from secondary development or commercialization activities shall be borne solely by the user. If faults, safety accidents, or violations of laws and regulations occur, the company bears no responsibility, and users must compensate the company for all losses caused by such actions, including but not limited to reputation damage and legal dispute compensation, etc.

5. Deployer Monitoring and Deployment Responsibilities

(1) Deployment Compliance

1. Deployers must ensure that the robot deployment scenario meets research and education purposes or the commercialization conditions after secondary development, and must not deploy robots in non-compliant commercial locations or for military or terrorist activities. Before deployment, deployers must conduct a comprehensive assessment of the deployment environment to ensure it is safe and stable, meets robot operation requirements, and complies with relevant laws, regulations, and safety standards.

2. If the deployment scenario involves multiple users using robots, deployers should establish corresponding usage rules and management systems to ensure every user knows and complies with this policy and related usage rules. Deployers should monitor user usage behavior and promptly correct violations.

(2) Safety Monitoring

1. Deployers must establish effective safety monitoring mechanisms to monitor real-time robot operating status, including but not limited to robot location, motion trajectory, operation behavior, etc. Technical means should be used to warn of possible robot anomalies, such as robots deviating from preset operation areas, exhibiting abnormal motion speeds or behaviors, etc.

2. Regularly analyze safety monitoring data to assess robot usage risks, promptly identify potential safety hazards, and take appropriate prevention and remediation measures. If signs of robot abuse or misuse are detected, deployers should immediately stop robot operation and notify users and the company to cooperate with investigation and handling.

(3) Compliance with EU Artificial Intelligence Law Requirements

1. If deployment activities occur in the EU region or involve EU-related business, deployers must ensure robots and related deployment activities comply with all requirements of the EU's Artificial Intelligence Act. Deployers should assess risks associated with robots; if robots are identified as "high-risk AI systems," deployers must fulfill corresponding obligations as prescribed by the legislation.

6. Violation Handling

1. If violations of this policy by users or deployers are discovered, the company has the right to take the following measures:

   • Issue a written warning requiring the violating party to immediately stop violating behavior;

   • Suspend or terminate the violating party's robot usage rights;

   • Require the violating party to assume all losses caused to the company by violation, including but not limited to product recall costs, legal compensation fees, reputation repair costs, etc.;

   • If the violating party is a developer, the company has the right to revoke their developer registration status and prohibit subsequent use of the company's robots for development activities.

2. If violation involves suspected violations of laws or regulations, the company will report to relevant law enforcement authorities in compliance with the law, cooperate with law enforcement investigations and handling, and the violating party must assume corresponding legal responsibilities.

7. Disclaimer

1. The company only assumes product quality assurance responsibility when robots are used normally according to this policy and product user manuals. For robot faults, damage, safety accidents, and any resulting losses and responsibilities caused by users or deployers engaging in abuse, misuse, unregistered secondary development, etc., the company assumes no responsibility.

2. While the company is committed to providing safe and reliable robot products, due to technical limitations and complex usage environments, robots may still encounter unexpected situations during use. For robot faults or unexpected incidents caused by unforeseen and unavoidable reasons, the company will actively assist users or deployers in handling them, but does not assume full responsibility for resulting consequences.

8. Policy Revision

The company has the right to revise this policy based on changes in laws and regulations, technological developments, market demands, and actual usage situations. Revised policies will be published on the company's official website and related product channels and take effect 30 days after publication. User and deployer continued use of robots after the policy takes effect constitutes acceptance of the revised policy. If users or deployers do not accept the revised policy, they should immediately stop using robots and handle relevant returns or service termination as required by the company.

9. Contact Information

If users or deployers have any questions about this policy, suggestions, or need assistance, please contact the company through the following channels:

Company Name: UBTech Robotics Limited

Phone: +86-400-6666-700 (Monday to Friday, Beijing Time: 9:00-18:30)

Email: ucare@ubtrobot.com

Office Address: 22F, Building C1, Nanshan Smart Park, 1001 Xueyuan Avenue, Nanshan District, Shenzhen